Privacy Policy

This page informs you on the asgunfa Privacy Policy regarding the collection, use and disclosure of personally identifiable information that we receive from visitors and users of the asgunfa.com website and additional digital services such as Newsletters. Your right to privacy is very important to us, hence we take it seriously as we want you to feel safe when using our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Type of information we collect

We collect information that you voluntarily give us via email when you submit a booking request, create a profile, publish articles, subscribe to a newsletter, respond to a survey, provide us with feedback or enter information on our website.

Such information includes personally identifiable information that can be used to contact you or identify you. It includes your name, email address, phone number, and mailing address but can also include further information such as cookie information and/or your IP address of your device that will automatically be stored via server log files as well.

When you book a tour through asgunfa, you will be required to provide additional information to help us verify your identity.

Use of your information

We use your personal information only for providing and improving this website and the services we provide to you through this website, including :

• To personalize your experience and to allow us to deliver the content and offers that most interest you.
• To improve our website in order to better serve you.
• To allow us better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews after your trip.
• To follow up with you after correspondence (chat conversations, email or phone inquiries).
• To publish your posts, media and other content that you voluntarily submit for publication.
• To publish your member profile, based only on any information that you voluntarily provide on your profile.

We primarily contact you via email to send you information regarding your reservation and booking requests, and to follow up on the tour booked by you. Unless you ask us not to, we may also contact you via email to inform you about our general news & updates (including but not limited to new features, Tours, or special promotions).

Right to object

You have the right to object to the processing of your Personal Information and ask us to stop processing your Personal Information if it is being processed for the purpose of:

• direct marketing;
• scientific/historical research and statistics;
• our own legitimate interest or in carrying out a task in the public interest/for an official authority.

Share of your personal information

In any case, we will not sell or rent your Personal Information to any third parties. We will not share your Personal Information with third parties, unless:

– When you submit a reservation or booking request for a tour offered by asgunfa, we will share necessary information with our local partners to allow them to process your request, reservation or booking, and provide your requested services. Please note that our local partners can share your information with third-party service providers such as sub-contractors, accommodation service providers, guides, drivers or other service providers involved in delivering your requested services. Handling of your information by each Partner is outside of our control and governed by each of their own privacy policy.

– When you create an account on asgunfa.com, your username and any information that you voluntarily provide on your profile.

– When you publish posts, media and other content that you voluntarily submit for publication, your username will be published on the asgunfa Website along with your content.

– When we obtain your consent (e.g. you opt-in or opt-out to the sharing of Personal Information) to share.

– A specific service that is provided on asgunfa.com requires the interaction with or is provided by a third party (e.g. an application service provider or a payment service provider).

– When we are legally required.

– When asgunfa is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy.

Access and control of your information

You can manage and remain in control of your information that you provide on our website. When you log into your account, you can see all information saved there and edit it or delete it (including your entire account) at any point in time.

When you delete information, it will be deleted permanently from our website server. We will not retain copies unless legally required, or as part of general website back-up procedures.

Protection of your information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All transactions are processed through wire transfer and any transaction is processed through our servers. We don’t collect any sensitive information such as credit card data.

Visit of linked website

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information

Privacy policy in relation to emails

To send out email campaigns as Newsletters or email notifications, such as booking confirmations, asgunfa uses the Newsletter service MailChimp.

MailChimp is a platform for managing email addresses and sending newsletters provided by The Rocket Science Group, LLC. Personal Data collected : Personal Data collected: e-mail address, first name, last name, place of birth, year of birth, profession. For further information, the user can refer to the Privacy Policy of MailChimp.

Users who wish to no longer receive a certain Newsletter may click on a link named “Unsubscribe” which is embedded with every email sent by asgunfa or send an email with “unsubscribe” in the subject line to support@asgunfa.com in order to not receive future Newsletters.

Collection of log data

Like many website operators, we collect information that your browser sends whenever you visit our website.

This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze user interactions with our website in order to improve our services and performance.

Use of cookies

Yes, we do collect cookies. We use cookies to help us remember and process the items in your cart when you make a reservation or booking. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services and more relevant content. We also use cookies to help us compile aggregate data about site traffic, e-mail traffic and further site interaction so that we can offer better site experiences and tools in the future and make your browsing experience potentially faster. We also use trusted third-party services, such as Google Analytics, to track this information on our behalf.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it in your settings) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information to enhance your browsing experience when returning. Cookies can be used, but are not limited to: our websites, email campaigns and notifications, web and mobile applications, APIs, buttons, widgets, live chats, chatbots as well as advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, please refer to your browser’s help menu to learn the correct way to modify your cookies.

You can still use our website when you disable cookies in your browser. If you disable cookies, you may not be able to use some portions of our website. Your overall user experience will be less efficient, but you can still use and access our website for information purposes.

Changes of Privacy Policy

This Privacy Policy is effective as of publication and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time without giving notification. You should therefore check our Privacy Policy periodically. Your continued use of this website and our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

How can you contact us?

If you have doubts about any aspects of this privacy policy, or have questions about your privacy when using our website or booking with us please contact us by email at support@asgunfa.com.

Last updated: 14 July 2020