frequently Asked Questions

What does asgunfa mean?

It comes from the berber language used mainly in the desert and means to rest and relax

What language is used in Morocco?

Moroccans speak moroccan arabic. French and spanish are mainly used in the whole country due to moroccan heritage. South of Morocco, we find mostly Berbers people of North Africa and make up a large population of Morocco. Berbers refer to themselves as some variant of the word “A-mazigh” or “free people” and speak a variety of many different dialects of the language. The most common religion practiced by Berbers in North Africa is Islam, which is also official religion of Morocco in general.

When is the best time to visit Morocco?

The best time to visit Morocco is between the month of October and June, as the summer months can be quite warm in the desert. We operate year-round and love to accommodate guests any time, but our best recommendation is fall/spring for the desert and summer time for the north of Morocco.

Is Morocco safe?

Definitely. Morocco’s main industry is tourism and the local authorities do a great job of keeping tourists safe during their visit in Morocco.

Do I need a visa?

It’s best to check with your embassy, but swiss, european and american nationals don’t need any visa.

Are there any required vaccinations?

No vaccinations are required for entering Morocco.

What is the national currency? Are ATM easy to find?

The local currency is Moroccan Dirhams and your foreign currency can be exchanged at the airport or any change bureau once in the city. Additionally, ATM machines are frequently found in cities and large villages and do not charge fees for withdrawals.

What if I need a doctor?

If you become ill or have an emergency during your stay with us, we’ll make sure you receive medical care as soon as possible. All cities have modern, reliable, and affordable hospitals and healthcare.

Is the water safe to drink?

Tap water can be drunk but still water is recommended and you can easily find it for very cheap. We advise you to take your own bottle to reduce waste.

Can I travel alone as a woman?

Of course you can. Moroccan laws strongly protect foreign tourists in Morocco and crimes against foreigners are extremely rare and severely punished by law. Travel is safe and relatively easy, especially when you’re with a guide.

What should I bring with me?

Depending on the season, Morocco can be very diverse in climate. . Please inquire from us for exact advice for your dates. If you’re not bothered, your top priority to remember is your camera and sunglasses cool.

How should I dress?

Western fashion is commonly seen in Morocco but its also common to see women dressed more conservatively and often wearing a hijab (scarf covering the hair). We recommend keeping the legs, shoulders and chest covered. In regards to temperature, loose-fitting cotton clothing in the warmer months is recommended and a coat/jacket is a great idea to have in the cooler months.

Is the transport private?

We use tourism-licensed, modern 4×4 vehicles with licensed and professional drivers, carrying a maximum of 3-4 clients at a time. This is to ensure your safety and comfort on every mile of the journey. Our vehicles come with AC/Heat, wifi hotspot, bottled drinking water, and are 4×4 equipped for any off road adventure.

I found similar trips online for a lower price. What makes your trip different?

We are by your side from the beginning when you are only thinking of traveling in Morocco to shape the trip of your dream from Switzerland or remotely from any other part of the world. We take care of you from the moment you arrive at your destination until your flight back home.

We operate our Sahara tours with fully equipped cars for rough terrain, off-roading, and can only carry 3 to passengers at a time. Additionally, this vehicle requires a driver that is not only experienced at off-road adventures, but also local to the area, as there are no roads or street signs to find the camps once the cars exit the highway.

Part of our values, we compensate our drivers and guide a wage that is above the industry standard so that when they are not on the road with our guests, they can provide a good quality of life for themselves and their families.

Lastly, our trips are unique and full of surprises. We always strive to offer fun and ad-hoc experiences along the way, as well as quality accommodations that far exceed the expectations of our guests. And most importantly, we don’t deal with tourist traps.

What is the standard for tipping?

While it is not considered necessary to tip taxi drivers in the cities, Morocco is very much a tipping culture. A standard tip at a restaurant is between 5-10% of the final bill, for example. If you are traveling with guides and drivers, a standard tip would be around 100 MAD per day, per guide/driver, per 1-5 people. Keep in mind – most locals working in the service and hospitality industries in Morocco do not earn high monthly salaries and rely on tips to supplement their income.

Why aren't all prices listed on the website?

We customize every single trip for every single client, so no two trips are ever the same. Depending on the length of your trip, the hotels and the activities, we’ve got you covered. Just contact us to have more information and to request a proposal. We will get back to you by phone or in person in Switzerland to decide on what works best for you.

What is your cancellation policy?

You can cancel your bookings free of charge until 30 days prior to the start date. Please refer to our terms and conditions for further details.

How can I pay my bookings?

All bookings can only be paid by a wire transfer for the moment. Other means of payment will be available soon.

Online store: what is your return policy?

Of course! We want you to keep the products you bought only if you are happy with them. Therefore, we give you 14 days from the date of delivery to try the products you bought. If they don’t suit you, please send an e-mail to and we will send you the instructions to arrange your return. You only have to pay the return shipping fees, no question asked!

Online store : how are the products delivered?

All products are delivered free of charge to your door. It usually takes only two working days.

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